What Others Say About Us
At the beginning of 2020, APM were awarded the contract to clean the communal areas at a number of our general needs schemes across the organisation. However due to the Covid-19 situation just prior to the start of the contract, we identified that we needed additional cleaning resource to provide essential cleaning within our Sheltered Schemes for older and in many cases vulnerable residents. APM were exceptional. They responded to our additional request immediately, provided resource at very short notice, and addressed any concerns we had around safety which was paramount. This was in addition to fulfilling their contract, and providing individual deep clean services when requested to an excellent standard.
Karbon Homes has been using APM since June 2019 after they were awarded a cleaning contract to clean some of our premises.
Samantha and the team have helped us along the way by arranging prompt carpet cleans and additional deep cleans over and above the client requirements.
One thing we especially like is that our requests and queries are dealt with immediately. This is particularly important when you are operating in the social housing sector.
Karbon Homes would recommend APM Cleaning & Repair to any company that requires communal cleaning, deep cleaning, or regular cleaning.
Samantha is a detail orientated person who watches the balance sheet like a hawk with out losing sight of the strategic objective. Having worked directly with Samantha and the APM team for around eight months I can highly recommend their enthusiasm, professionalism, and tenacity to ensure that a high standard of service is delivered time and time again. Working in a high pressured, fast moving environment, Samantha has always worked with a cool head and with a sense of purpose and humour, which is often required in highly stressful situations. Having worked with various companies in Newcastle we have never found another company quite like APM Cleaning and look forward to years of continued business. Samantha is a great representative for herself and for her company.
Giving someone “access-to-all-areas” of your home or business can be a frightening prospect. Trust, integrity and honesty are paramount and APM Cleaning exhibit high levels of all three qualities. Cleaning could be considered an unskilled job. Yet from what I’ve seen APM Cleaning are highly trained professionals. Sam demands the highest standards from her team and it shows in their attention to detail. At the forefront of Sam’s mind is always delivering fantastic service to her customers and making sure they get the best experience possible. As a result APM Cleaning is structured around delivering the highest levels of flexibility possible so that the customer can, within reason, get the clean they want when they want it. In my experience, APM Cleaning could stand for Assured, Professional Meticulous Cleaning.
I have no hesitation in recommending Sam and APM Cleaning if you’re looking for the best.
My firm have used APM’s services to look after our property for more than 5 years. They are very reliable and provide the highest quality service. We have no hesitation in recommending Samantha and her team.
“Right from the start, APM Services impressed us with their efficient, professional service – an approach that not only inspired confidence, but generated the results we were looking for. Because of their years of experience, APM has been able to provide Grant Property with outstanding cleaning and reporting services. Our time with APM has been fantastic and we look forward to another busy summer season 2013.”